Browse Recovery

Browse recovery is an optional feature that can capture product browsing behavior for all shoppers (anonymous and identified) in order to trigger timely emails based on shopper affinity.

Product ID

To start, you'll need to tell Browse Recovery how to locate your product - this done by setting a product ID selector.

In Bronto, Navigate to Settings » Platform » Browse -- or -- Settings » Integration » Script Manager. From there you'll want to configure the below settings:

  • Commerce Platform - set this to Other/None

  • Email Address Selector(s) - at the very least set this to input[type="email"].

  • Contact ID URL Parameter(s) - set this to eid.

    • Custom Analytics - ensure you enable this feature, and create a key/value pair where key is set to eid and value of %%!contact_eid%% or contactThen ensure you configure custom analytics accordingly.

  • Product ID Selector Type - set this to JSON.

  • Product ID Selector - set this to brontoBrowseObject["product"]["id"].

Here's what you should be looking at when complete:

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